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Silicon Valley Is Listening to Your Most Intimate Moments
How the world’s biggest companies got millions of people to let temps analyse some very sensitive recordings.
17 Dec 2019, 04:48 PM IST
(Bloomberg Businessweek) -- Ruthy Hope Slatis couldn’t believe what she was hearing. She’d been hired by a temp agency outside Boston for a vague job: transcribing audio files for Amazon.com Inc. For $12 an hour, she and her fellow contractors, or “data associates,” listened to snippets of random conversations and jotted down every word on their laptops. Amazon would only say the work was critical to a top-secret speech-recognition p...
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